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Frequently Asked Questions

    Home Frequently Asked Questions

    How can I make sure my content order is a success?

    The best way to guarantee your order will be as successful as possible is to help us help you. Nobody understands your target market better than you. Any information you can provide in terms of what style or phrases or “language” resonates with your audience is super helpful. So are examples of other content or copy that performs well in your market (this could be in form of links to competitors, industry ebooks or case studies, or even other content you personally produced). Bottom line – the more you give us to work with, the higher the chance you’ll get the results you’re looking for.

    Do you offer any refunds or satisfaction guarantees?

    Because we invest tremendous amounts of energy, time, and money into sourcing and training our writers, we do not offer refunds once they have started on your project. As a business owner, you understand that time is money and our writers deserve to be compensated for their time. However, in the unlikely scenario you are unsatisfied with the content, we’ll happily rewrite and/or edit it until you are satisfied (the only exception is we will not add new content that wasn’t part of your original order requirements).

    How do I know your content quality will be satisfactory?

    We are a premium brand that isn’t for everyone for exactly that reason – we charge higher prices because we deliver tangible content marketing results. All of our writers are rigorously trained in content marketing and direct response marketing. They know how to craft words that engage your audience and establish immediate credibility and authority for your brand…all with the end purpose of converting them from casual visitors to diehard customers. Give us a shot with a smaller project first if you’re still unsure…we’re confident you’ll be running back for more!

    How do I place an order?

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    What is the typical turnaround time for my order?

    Our turnaround times vary by order type. Generally, you can expect social media posts to be delivered within 48 hours. Articles, blog posts, product reviews, website copy, emails, and product descriptions usually take 3-5 days. Sales copy such as sales letters, opt-in pages, and landing pages typically take 5-7 days. eBooks take anywhere between one to three weeks depending on the number of words/pages. You can always track the status and progress of your order in real-time through your dashboard.

    What if I need my order delivered sooner?

    There is a “rush order” add-on option for all orders when you’re completing the checkout process. However, if you’ve already ordered and need a faster turnaround time, please contact us directly at orders@writercartel.com and we’ll try our best to accommodate you.

    Tell me more about your writers...

    We hand-select the top 5% of online writers (i.e., only about 5-10% of writers who apply make the cut) and then train them in content marketing and direct response marketing. Our typical writer is university-educated (usually Journalism or English degrees) and has been writing online content for a minimum of 5 years. They are native US speakers and have proven themselves by producing several hundred pieces of stellar content or copywriting over their career. Rest assured you are getting the cream of crop, not amateur freelancers looking to make a quick buck.

    How does your pricing system work?

    We use a dynamic pricing system that changes based on the content type. For example, we price eBooks by page (each one being roughly 250 words), articles/blog posts/product reviews by words, and sales copy are based on a flat fee. As you’re going through the checkout process, you can easily adjust your order requirements and see how they impact your price in real-time.

    How long have you been in business for?

    Although we officially launched in September of 2016, we have multiple sister brands that have been around since 2009. One of them is CopyOrDie.com and the other is eBook-Writers.com. We have been around for quite some time and unlike most other writing agencies, we have continued to grow and expand to serve additional audiences with our services.

    Careers – We’re Hiring!

    Are you an experienced online content writer? We're always looking for new talent so if you're looking for long-term, reliable income and consistent work, we invite you to apply by clicking the link below.


    APPLY HERE

    Frequently Asked Questions

    What is your typical turnaround time? Can I request a specific writer? How does your pricing work? What do I need to provide? All the answers to these questions and more can be found using the link below.


    VIEW FAQ

    Get In Touch

    Do you have a question about our services? Or simply want to drop us a line? Click the link below to shoot us any comments or inquiries and we'll respond within 24 hours. Make sure to check our FAQ page first!


    CONTACT US

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    • Home
    • Content Services
      • Build Trust & Establish Authority
      • Drive Traffic to Your Website/Offer
      • Create Digital Products That Sell
      • Convert Traffic into Sales
    • Content Portfolio
    • About Us
    • Strategy Session
    • Get Content That Converts
    WriterCartel.com